Plugins not showing in my account

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So my issue is i purchased ALL your plugins but only 2 are showing in my account.

I purchased 3 of your plugins, order #6096 on 12th October 2016.
The plugins i purchased were Contra, MSg and Structure for £95.

I was initially able to download all 3 after purchase. Now my account shows i purchased only MSg for £95 which simply cannot be the case.
Contra and Structure do not appear in my downloads section nor do they appear on my invoice.

The purchase for Stochas is fine it shows on my account and my downloads. (#6984 on 21st April 2017)

This takes me to Life. I purchased it a few days ago and its still processing (order #9590 on 1st March 2018)

I have tried to reach you via your contact form but didnt get a reply. Please can you add Contra, Structure and Life to my account and
clear up any misunderstanding on my purchases? I can provide any proofs you may need.Thanks

Marked as spam
Posted by (Questions: 1, Answers: 0)
Asked on 8th March 2018 8:44 pm
Private answer

Hi Ron, I sent you an email with new order details etc. Please confirm you got this


Marked as spam
Posted by (Questions: 1, Answers: 63)
Answered on 24th March 2018 3:03 pm
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